At Air Greenland, we have more than 60 years of experience in aviation, and our staff are trained to assist passengers with special needs.
Tell us – we are here to help:
Please do not hesitate to contact us if you require assistance in connection with your journey. We recommend that you inform us when booking your ticket, or at the latest 48 hours before departure, so that we can prepare the appropriate assistance for you.
What can we help you with?
- Fear of flying
- Reduced mobility
- Reduced vision
- Unaccompanied children and young people
- Medical considerations
- Invisible disability
- Inexperienced travellers
- Please feel free to ask us if you need assistance with anything else, and we will see what we can do
Where should you contact us?
If you require assistance, you should contact the place where you purchased your ticket:
- Air Greenland: If you purchased your ticket directly through Air Greenland’s booking portal, please contact Air Greenland’s Call Centre via Contact us, or by calling +299 70 12 12.
- Travel agency: If you purchased your ticket through a travel agency, you should contact them directly.
What does it cost?
Some services are included in the ticket price, while others are available for an additional fee. See the terms and conditions under the relevant type of assistance.
We hope you have received the information you need. If not, please feel free to contact us.
We look forward to welcoming you on board and wish you a pleasant journey.