If you use a wheelchair, you can bring your wheelchair free of charge.
To ensure that we can handle the transportation of your wheelchair in the best possible way, we kindly ask you to contact us well in advance and provide the dimensions of the wheelchair when folded, as well as its weight.
How can I bring my wheelchair?
Check in:
- As a general rule, the wheelchair must be handed in together with your other baggage at the check-in counter.
- The wheelchair must be properly packaged to protect it during transportation.
- Air Greenland accepts no responsibility for damage if the wheelchair has not been properly packaged.
At the gate:
- Foldable wheelchairs can be taken all the way to the gate, where they will be loaded onto the aircraft.
- This does not apply to electric or battery-powered wheelchairs, or to wheelchairs that cannot be folded.
Do you need a wheelchair at the airport?
If you need a wheelchair at the airport, you can pre-book one by contacting the place where you purchased your ticket.
If you purchased your ticket directly from Air Greenland, you can contact our Call Centre via Contact us or by calling +299 70 12 12.
If you booked your journey through a travel agency, please contact the agency directly.
Batteries
- Dry-cell and gel batteries are accepted.
- Wet-cell batteries must always be shipped separately as freight (Dangerous Goods).
- Wheelchairs and other mobility aids powered by lithium batteries are not accepted.
Requirements for electric/battery-powered wheelchairs
- Batteries must be positioned upright and securely fastened using non-conductive material.
- Wires must be disconnected from the battery.
- Battery terminals must be covered with non-conductive material (e.g. tape or plastic caps, which you must provide yourself).
- The wheelchair must be loaded in an upright position in the cargo hold.
- If these requirements cannot be met, the batteries must be removed and submitted for shipment as Dangerous Goods.