With Premium and Premium Flex on our Airbus 330, you get extra comfort and service on your journey.
Choose Premium Flex if you want greater flexibility to change or cancel your journey.
What you get with both ticket types
- Extra comfort with wide seats and plenty of legroom
- Premium-quality food and drinks
- 30 kg of checked baggage
- 2 pieces of carry-on baggage with a combined weight of no more than 8 kg
- Lounge access, Fast Track, and Premium check-in at Copenhagen Airport
- Free Wi-Fi onboard Tuukkaq
- Free seat selection
- Access to selected newspapers and magazines in the Club Timmisa app
What is the difference?
| Ticket rules | Premium | Premium Flex |
|---|---|---|
| Change of date and destination | DKK 750 change fee plus any fare difference. | No change fee. However, you pay any fare difference. |
| Refund upon cancellation | Only taxes and fees are refundable. | The ticket is fully refundable without a fee. |
| Deadline | Changes and cancellations must be made no later than 2 hours before departure. | Changes and cancellations must be made no later than 2 hours before departure. |
How to change or cancel your ticket
Where you need to contact us depends on where you purchased the ticket:
- Purchased directly from Air Greenland: Use My Booking.
- Purchased through Air Greenland’s Business Portal: Log in to the Business Portal.
- Purchased through a travel agency: Contact the agency.