English Dansk Kalaallisut

Read more
  • Help
  • Opening hours
  • Contact us
  • Help
  • Opening hours
  • Contact us
English Dansk Kalaallisut
...
  1. Air Greenland
  2. Help for the journey

Check-in


Check-in with Air Greenland flights starts 22 hours before departure.

Remember to arrive in good time

In Greenland check-in must be finished 1 hour before departure.

In Denmark, we strongly recommend that you check-in 2 hours before departure, due to possible long waiting time in Security afterword's. Check-in closes 1 hour before departure.

After check-in, you must be at the airport at the latest 30 minutes before  departure. In Nuuk you must have gone through Security at the latest 45 minutes before departure.

 

Travelling from Denmark and Nuuk:

  • You must check your luggage at Copenhagen Airport at least 1 hour before departure. However, we always recommend that you show up at the airport 2 hours before departure, as security checks and the walk to the gate can take a long time.
    Check in at Copenhagen Airport is opens 2,5 hours before departure.

  • If you are traveling from Copenhagen, you can save time by using the self-service check-in machines and deliver your luggage at "behind the drop".

Web Check-In & Mobile Check-In

When travelling from/within Greenland and from Denmark to Greenland you are able to print your own boarding pass using our Web Check-In, or get a digital boarding pass right on your smartphone by using our Mobile Check-in.

Go to Web Check-in »

Go to Mobile check-in » (using your smartphone)

 

For Web Check-In as well as Mobile Check-in, you will be prompted for your last name and booking number or e-ticket number, and you must be able to show valid ID on request.

For both Web- and Mobile Check-in you’ll be prompted for your surname and booking or e-ticket number, and you must be able to show valid ID when boarding. It is possible to select or change seating.

  • Web- and Mobile Check-in is possible from 22 hours before your scheduled flight time up until 1 hour before departure.

  • If you have any luggage to check-in, this must be done no later than 1 hour prior to departure. If you travel from Copenhagen, you can save time by going directly to the bag drop.

 

At the counter

Have your booking number, GL-number – the flight number which appears on your itinerary – and valid identification ready when you check in.

Visa – foreign nationals

If you wish to travel to Greenland, you should inquire whether you will need a visa. In the affirmative, make sure to file an application in due time. There are different rules for residents of Schengen-countries, and when traveling via Copenhagen you may need a visa for Denmark as well.

Please check the applicable rules

  • Naalakkersuisut – Government of Greenland: Coming to Greenland »
  • Ministry of Foreign Affairs of Denmark »
  • Danish Immigration Services – Greenland »

Resident in Greenland

If you're resident in Greenland, you can use your:

  • Passport
  • Driver's licence
  • Civil registration number certificate (CPR number)
  • Birth certificate
  • Certificate of residence
  • Seamans Discharge book

as identification. You can print your certificate of residence via the www.sullissivik.gl

Resident in Denmark

Valid forms of identification are:

  • Driver's licence
  • Passport

Residents from the rest of the world

Valid forms of identification are:

  • Passport
  • Driver's license (for citizens from the Nordic Countries)
  • Travel document for refugees or stateless persons

Read more here (look for "What are the conditions?"): Visa to the Faroe Island or Greenland.

Valid forms of identification for children are:

  • Passport
  • Birth certificate or
  • Certificate of residence.

REMEMBER: Today children must have their own passport from birth.

 

Important to be in good time

Always arrive in plenty of time – and allow yourself even more time during the holiday season! If check-in hasn’t been completed 1 hour prior to the scheduled departure time, you may be refused entry at the desk, as a result of which your flight ticket will no longer be valid and can’t be changed to another departure. Your ticket can’t be refunded, although any taxes will be reimbursed. Check in at Copenhagen Airport is opens 2,5 hours before departure.

 

For your own safety

The reason why check-in must be completed at least one hour prior to departure is that Air Greenland’s personnel need time to scan all baggage for security reasons and to sort the baggage according to destination and then transfer the baggage out to the aircraft. The weight of baggage also determines how heavily the aircraft is fueled.

 

Interline agreements

Air Greenland has no interline agreements at the moment, and it is therefore not possible to check your luggage in further than to Copenhagen Airport.

Customer Service

  • Contact customer service
  • Help
  • Frequently asked questions
  • Cookies and personal data

Air Greenland

  • About us
  • Sustainability
  • Press
  • Career
  • Whistleblower
  • Agent

Fly with us

  • Flight info
  • Club Timmisa
  • Cargo
  • Charter
  • Business

Concern

  • Greenland Travel
  • Hotel Arctic
  • World of Greenland
  • Arctic Excursions
Air Greenland Box 1012 GL-3900 Nuuk SE Nr.:56 996710, Copyright © 2022 Air Greenland.