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  1. Air Greenland | Customer Support
  2. My flight is delayed

Lay over in a city

If a flight is canceled, Air Greenland will offer accommodation or transportation to and from your place of residence.

Accommodation will be provided to passengers who do not reside in the city in question or within a reasonable driving distance of the airport or heliport.
Accommodation will be provided at a hotel, seamen's hostel, or any other options available in the city in question.

Passengers with planned accommodation according to the original itinerary pay for the number of nights according to the itinerary in the event of traffic deviations.

 

Station staff at the local airport/heliport will arrange hotel/accommodation bookings for delays that require an overnight stay. If accommodation is required due to delays, passengers are requested to contact the station staff at the local airport/heliport. The staff will assess the situation and assist with accommodation where possible.

Please call 343434 and select 3 during the switchboard transfer to reach the traffic office by telephone.

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